But more than a decade after the firm behind TurboTax and QuickBooks (and, until 2016, Quicken) bought Mint for $170 million, neatly taking a competitor off the map, this once-groundbreaking app might as well be streaked with cobwebs.

It's as if Mint, with 13 million-plus registered users, were a resource-constrained startup instead of a property of Intuit, the Microsoft of personal finance. Mint still provides a valuable service for free in aggregating transaction data from multiple financial institutions to clarify where your money comes and goes - and in the bargain suggests hopefully-better financial products from advertisers - but this app exhibits severe symptoms of neglect. 'Our graphs require the latest version of Adobe Flash player.' That site has spent years apologizing to me for needing Adobe's vulnerability-riddled plug-in: since I long ago booted Flash from my browser, since Adobe said in 2017 that it would drop Flash by the end of 2020, since Intuit told me in 2018 that Mint would wean itself from Flash ' in the coming months.'īut that's in keeping with this fossilized financial tool. 'We're sorry!' its investments page bleats when I try to view my mutual funds' performance. An anonymous reader quotes a report from Fast Company: Intuit's Mint personal-finance service wants me to know it's sorry.

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